Welcome to ServiceHQ
We are senior media, communications and customer service strategists who have worked with Australia’s most high profile brands including Qantas, Virgin Australia, Sydney Water, Gilbert + Tobin, GWA Group Limited and Sydney Trains.
Poor customer service and negative media coverage can destroy brand confidence and cripple your bottom line. But, reputation management is more than just looking good in the media.
We craft strategies to protect your reputation before contentious issues arise, and use our expertise as former journalists to equip you with the skills and confidence to successfully manage difficult media interactions.